This policy explains how MakerHub handles personal information, school records, service providers, AI-assisted workflows, and Alberta public-body privacy obligations in school-managed deployments.
Contract Priority
This public page complements your signed agreement, collection notices, and local legal review. If there is a conflict, the signed agreement controls.
Audience
Written for school authority, board, district, and education authority deployments in a school-managed environment.
This Privacy Policy describes how MakerHub collects, uses, stores, discloses, and protects personal information and school records processed through the platform.
In most deployments, the school authority, district, board, or education authority acts as the controller, public body, or educational agency for school records, and MakerHub acts as a service provider or processor operating under institutional instructions and contract terms.
We collect only the information reasonably necessary to provide the service, support educational workflows, and protect platform integrity.
MakerHub processes information to operate the service for school-authorized educational and administrative use.
MakerHub is designed for institution-directed use, not consumer self-service use.
Each deploying institution is responsible for determining the legal basis for collection, use, disclosure, parent or guardian notice, consent, records retention, and cross-border transfer analysis required in its jurisdiction.
For Alberta public-body deployments, collection should be limited to personal information authorized by law and reasonably necessary for the program or activity, commonly under section 4(c) of the Protection of Privacy Act.
Personal information should be protected with reasonable security arrangements and used or disclosed only as authorized by the Protection of Privacy Act, the Access to Information Act, and the institution's own statutory authority, privacy management program, and collection notices.
Institutions remain responsible for privacy impact assessments, family notice or consent where required, and the internal access or correction request process that applies to the deployment.
MakerHub offers optional AI-assisted features such as project generation and submission analysis. When those features are used, prompts and related instructional context may be processed by contracted AI providers in order to return draft content or feedback.
MakerHub uses specialized service providers to host, secure, and operate the platform. Depending on enabled features, those providers may process information on MakerHub's behalf.
Data location may vary based on institution configuration and vendor infrastructure. Information may be stored or processed outside Alberta or outside Canada if the institution enables providers or integrations that operate cross-border infrastructure.
Alberta public bodies should review cross-border processing, privacy impact assessment requirements, and family notice expectations before enabling those workflows in production.
MakerHub does not sell personal information or use student data for cross-context behavioral advertising. We share information only as needed to operate the service, follow institutional instructions, or comply with law.
MakerHub uses a limited set of cookies, browser storage, and similar technologies to maintain login state, save preferences, recover from failed asset loads, and support reliability.
The service may also create security and performance logs to detect abuse, diagnose failures, and measure operational health.
MakerHub uses administrative, technical, and organizational safeguards designed to protect the confidentiality, integrity, and availability of information.
Data is retained according to the applicable contract, institutional instructions, and legal requirements. Different record types may have different retention periods.
When services end, MakerHub supports institution-requested export and deletion workflows, subject to backup cycles, legal hold requirements, dispute preservation, and security archive needs.
Parents, students, staff, and administrators should generally direct access, correction, deletion, export, and restriction requests to their school authority administrator or privacy office.
For Alberta public-body deployments, formal access requests will usually be handled through the institution's Access to Information coordinator, while privacy, correction, and collection concerns will usually be handled through the institution's privacy office or designated officer.
MakerHub will assist the institution in responding to verified requests as required by contract and applicable law.
We may update this policy to reflect legal, operational, vendor, or product changes. Material updates will include a revised effective date.
Platform privacy and security questions can be sent to support@makerhub.app. Institution-specific legal, records, or notice questions should be directed to your school authority or school privacy contact.